Yellowknife has been experiencing a major disruption to internet, TV and home phone service this morning.
Cellphones were working, but internet browers were loading slowly.
“Technicians have been working to identify the issue and restore service,” Northwestel spokesperson Andrew Anderson said Monday.
He said customers should expect to be without service for several hours.
“We have a backup network that runs over microwave. Some cellphone traffic might be getting through that network, but certainly it’s not enough to service the entire city.”
The internet stopped working properly at around 8:45 a.m. MT Monday.
This is the second major disruption to internet in Yellowknife in the last month. The internet was down for several hours on July 13 after the fibre optic line was cut.
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